Kyodan

Hello, i have a problem with one of my character. I was expecting to sell him (Heavenqz) but when i was looking for that i saw that gold are increasing the cost of bonuses. So i cancelled the selling and i was expecting to sell it after i give golds to an other character. The problem is that today, my character is not in my list of character and he is probably selled and is now called "Wazbro" (he have exactly the same gear in his bags, rating,..). Can i have some help ? Thank you.