MalibuWinter2

Ok, on August the 13 at 4 AM GMT I bought 1000 bonuses on the Fun Realm, I have not received my bonuses. The first picture shows the money I had before the transaction, so it shows my essential personal, and the available money is after the transaction, which has not gone through completely but has taken the money. My Login name is MalibuWinter2. Please help me as soon as possible so I can get my Bonuses!:bo::bo::bo:

I had bought 1000 bonuses and its almost been 24 hours and i still havent gotten them, I am pretty disappointed by this because on top of not getting my bonuses you guys dont have a support system. I would like to get my bonuses as soon as I can please.