Ashes of Ala'jar mount from Tempest keep please fix asap

[Razuju]

Ci won the roll and it instead game me Mark of the Illidari i have 3 proof picture its not im my bags it showed up on screen to roll for it and i dd and my friend passed it on so i could have it and he said he did not getit and i took 3 screen shots for proof image 1 shows that it dropped and proof its not im my bag the 2nd picture shows that i dont have it learned 4 picture shows that it doesnt show any one won the roll for it it didnt give it to me or my friend >.