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I've been trying to log in at the site, however it keeps saying that either my username or password is incorrect.

I used the forget password function and received an email with my username and a new password, however it is still not working.

 

I know my username is correct for certain (the mail I received contained my username as well)

I tried copying, typing the new password sent to me but is still not working...

 

Am I missing some step that I'm supposed to do in order to be able to log in?

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