Help "Forgot my password"

[Jontox29]

I have problems trying to recover my password. when I get the email says "check codes do not match" pls help

 

Pictury:

[ATTACH=CONFIG]92481[/ATTACH][ATTACH=CONFIG]92480[/ATTACH]

 

ACC: Jontorres29

Gmail: jontorres2010@gmail.com

Edited September 17, 2015 by Jontox29

[Furmetal]

The security code is probably the secret question, and you're writing it wrong.

[Jontox29]

The security code is probably the secret question, and you're writing it wrong.

 

You are thinking is a Capcha? No, is a diferend code man... when click the link for change my password im my Mail, get this

[ATTACH=CONFIG]92479[/ATTACH][ATTACH=CONFIG]92482[/ATTACH]

 

Now you can understand?

Edited September 17, 2015 by Jontox29

[Nemifest]

I've just done the "change password" and "forgot password" service.

 

Change Password service went all fine, nothing wrong with it.

 

With Forgot password. When you type your email in the box. Then an email will be sent to you- http://i.imgur.com/yChOdJ5.png After you get in the link they tell you to, then in the link. It should say *Password recovery, security code does not match* Which is a fail kinda, but after u get in the link. With the security thing. A new password should be sent to your email.

 

And u can login with the new password they sent you, and change it.

[Nemifest]

Hello, if the problem continue's. Please describe it here:

 

http://forum.pandawow.ru/forumdisplay.php?f=204