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Can't change email


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Posted

Hello, I want to change my account's email because the one I have on it can no longer be accessed.. password changed and don't know how to restore it.

account name: accre

email: savetwo12@yahoo.com

the email I wanna put it on: viktor71101@yahoo.com

 

I donated on that account twice via my phone (I can give you the number if you want to check) and have bought characters twice. I don't want to lose it because someone changed my email password.

Posted

I've donated quite a lot times and now I decided that I will transfer my character to a new fresh account I just made. But the problem occured when I wanted to do it, I have to confirm from my email which I cannot access... Please help me.

 

Made a ticket ingame too.

Char name: Keldorn

Posted

Bind your phone to your account and change your email to Gmail. If that doesn't work.

 

show us a proof of that the account is yours, your ip address, character's on the account. And an answer will be given by a higher priority staff member.

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