My skin color has changed to disconnect

[BienPeola01]

Name: Bisaø

 

hello, my problem is I look dead in the capital of Ironforge and when I connect my skin color had changed from dark to pale could help me? could someone tell me what happened?

 

if you could give me a change to edit the character would appreciate

to be clear, the only thing I did was leave the dead character and when I reconnected had another color, it is unfair and I paid faction change and I put it as I liked

 

The problem occurred today 12/2/2016

I hope your answer thank you.

 

before: http://i.imgur.com/uC5u8gG.jpg

after: http://i.imgur.com/wBfu7sP.jpg

[Nemifest]

There's nearly no difference.

 

Pandawow administration can't give you the service, sorry.

 

Declined.