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Lost character HELP :@


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Posted

In 2015 i've donated about 40 Euros (not pretty sure 40 or 30) played like 2 weeks then had to stop because had problems with school now when im back i checked my account and i see all my chars are deleted just the one i made (Deleted are the one i bought) And i dont think someone deleted them by knowing my Account Info because i checked *Deleted Characters* and there is nothing.. If anyone can help me would be great

#Thanks in advance

Posted
Have your characters been inactive for 6+ months?

 

They have been deleted like when i was 1 month inactive. I just log in to see whats going on 1 month after i stop playing.

Posted
They have been deleted like when i was 1 month inactive. I just log in to see whats going on 1 month after i stop playing.

 

Can you give me a date when you donated and bought the character/s

Posted
Can you give me a date when you donated and bought the character/s

 

Exactly i dont remember maybe it was in 2015-01 or 02(month) or maybe 2014 December

Posted
Exactly i dont remember maybe it was in 2015-01 or 02(month) or maybe 2014 December

 

Character/s which have been inactive for more than 6+ Month's gets deleten automatically and we cannot bring it back.

 

We can't do anything about this, sorry.

 

Declined.

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