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I can't Reset password now i can't logg in


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Posted

Hello admins! I have problem, its like this For about 2 weaks ago i wanted to change my password the password changed at the website but not on the wow login in some way. so i was like okey i dont really need the website now so i will try to fix that later. And yesterday i wanted to vote so i could buy some last transmogs items to my death knight: Glhealer and i couldnt logg in with the exactly same username and passsword as pandaWoW, so i tried to "forget password" and wrote in Username and i got the email but when i press the link at my email it says :Security code does not match: all the time and i have tried to fix my password for last 22hours.

I asked some moderator at the website and he said you have to proof that is email i can understand that. The accounts Ip address and the email address has always been the same. I dont know how i gonna proof it exactly can my mom proof it in some way? maybe send a picture on my Id card? i think everyone can read this i dont really want to give ut my account information or my email address? cus everyone can read this on the website i think so? but can a admin contact me and we can talk more? if you have any qustion or tell me exactly what you wanna know? Thanks for the help! Cheers!

Posted
Greetings Theking!

 

Could you send us the error when you try to change the password? (The screen shot of it happening)

 

 

Can i send gyazo?

Posted (edited)

If the gyazos is okey you have some screenshoots here

1: https://gyazo.com/0d7641661ded36eac6e216f9bde1d174

2: https://gyazo.com/d4a5d709a64e9236da1f7ff3c3aef22e

3: https://gyazo.com/89e54c1a64a8e81f7a13c4cd616ad670

4: https://gyazo.com/3360147b7b4fd280c8264032b7841c41

and if i try again to reset it says wait 1 h and 30 mins but i have tried to fix the password for like 30h but its always says the same as i show you at the pictures

Edited by Theking
  • 3 weeks later...
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