Problem with customization character !

[Zekks]

Hi !

 

First for all, sorry for pityless english, I'm french ! ^^

Okay, I have buy a new character in the shop and, I want to rename this character !

But, I have one problem, I have buy a Nick Change 100 Bonuses at shop and when I go to the game for change my name, I have one error message :

( FR )

http://image.prntscr.com/image/4f2e4740c3164507abdc77fd6f38402a.png

 

Us Translate : Impossible to personalize the character !

 

How can it be done? Thank you for an answer!

Sincerely, Zekks

[Jegerm]

Maybe the name is already taken?

[Zekks]

No ! But I search in Horde & Alliance and 0 character have this name !

And if the name is already take, i recieve message with " Name already taken " x)

[LICHER]

jegermaister, i have the same ploblem atm.Asked to change it manually by making topic at donate problems.