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Got banned for "bug abusing"


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Hello, on the day 5/8/2016 at 20:45:26 (russian time), me (Stormeaver) and my friend srui45 got banned for "bug abusing", I guess the bug was that we we're trying to get to the deepholm throught the maelstrom by catching the creature that flies us in there, then we got disconnected and we couldn't log back in, I gone to the control panel and saw I was banned, first of all we had NO idea that was bugged, second how can you ban someone why a single warning, no pm, no gm chat nothing, that's very unprofessional. Thanks.
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