Colie Posted August 6, 2016 Share Posted August 6, 2016 Hello! My account : Colie So for quite some time now I haven't been able to log into my account at all, Site says I'm not banned or anything so I've ruled that out. I made an entire new account so I can play but I still want to be able to play my rogue that I have on there. Any details I can get why I can't login or if this can be fixed please? I'd really like to play again :( Thanks for taking the time to read this, have a good day. Link to comment Share on other sites More sharing options...
Cogman Posted August 6, 2016 Share Posted August 6, 2016 Can you tell me what error it gives you and have you checked your account on the website to see if it is banned. Link to comment Share on other sites More sharing options...
Colie Posted August 6, 2016 Author Share Posted August 6, 2016 Can you tell me what error it gives you and have you checked your account on the website to see if it is banned. It's just disconnects me instantly as I try to login, and yes, the site says that I am not banned. Link to comment Share on other sites More sharing options...
Cogman Posted August 6, 2016 Share Posted August 6, 2016 It's just disconnects me instantly as I try to login' date=' and yes, the site says that I am not banned.[/quote'] Have you tried deleting your cache,WTF and interface folder and getting a new config if you have and the problem still persists have you tried redownloading your whole game folder again incase of any corrupt files, if so then i`ll just let a higher staff member help solve your issue. Link to comment Share on other sites More sharing options...
Colie Posted August 6, 2016 Author Share Posted August 6, 2016 Have you tried deleting your cache,WTF and interface folder and getting a new config if you have and the problem still persists have you tried redownloading your whole game folder again incase of any corrupt files, if so then i`ll just let a higher staff member help solve your issue. I have :/. I've tried everything in my own power. I do really appreciate you trying to help man, I hope they bring you onto their forum team, you seem to be a good help here :). Link to comment Share on other sites More sharing options...
Cogman Posted August 7, 2016 Share Posted August 7, 2016 I have :/. I've tried everything in my own power. I do really appreciate you trying to help man' date=' I hope they bring you onto their forum team, you seem to be a good help here[/quote'] No problem man, and yeah I wish but they`re to self righteous here and I hope your problem gets fixed very soon. Link to comment Share on other sites More sharing options...
Colie Posted August 7, 2016 Author Share Posted August 7, 2016 Hey Weegee :), I see you're viewing. Hoping this can get resolved. Link to comment Share on other sites More sharing options...
NightTorch Posted August 16, 2016 Share Posted August 16, 2016 Dunno if you're still having issues and dunno if you had the issue I had, but I myself recently found myself unable to connect at all. It would just hang on the connect screen and freeze. What worked for me was changing my password on the site. Link to comment Share on other sites More sharing options...
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