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Problem with logging in


Unbúff

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  • Game Masters
Posted
Are you sure that you're typing your email correctly? Also, check if the email you're using to create a new account is already taken. I recommend you to create now a new email (gmail is the most reliable) and try once again to log-in.
Posted

Both of accounts i tried are registred on Gmail.

Typing everything correctly.

It doesn't say any error message after i try to log in to control panel.

Posted
Did you click at activation email which is coming after your registration in our server?

 

Since when do you need activation from your email? o.o

  • Game Masters
Posted
Silly suggestion that might work. Try to reboot pc and router maybe thats why you can't log-in. Sometimes I am experiencing this issue as well and always a reboot solved the issue.
Posted
So i have problem with both website and game.I can't connect to Control Panel neither to game.Doesn't work with different account too.

 

When I had the same issue in game I was adviced to try logging in via 32bit client and it worked for me :)

  • Like 1
  • Game Masters
Posted
When I had the same issue in game I was adviced to try logging in via 32bit client and it worked for me :)

 

It's not only that he can't log-in game but he can't enter at website as well so it should be something else.

Posted
I tried to log in on two different internet connections but coulnd't log in on either of those so i don't know what's the issue here.

 

Did you try restarting your internet?

 

Also when you try to connect in-game, what does it say?

  • 3 weeks later...
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