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Return of objects / credits in the store


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Posted

Hello, I would like to report a problem that I had and would like a refund of credits regarding the page I bought a set of objects for 200 credits, the name of the set is "Магматические латы" which in English means "Magma Plated Battlearmor". The thing is that when I enter the game, I find that they gave me the blue set (that set I had it for a long time ...) which I expected to be given the red as described by the product, I investigated in wowhead and such And I assumed that I would have to have the red set ... I hope you help me with this, I really feel quite frustrated and disappointed about it.

 

And sorry for my writing in English, I'm Spanish.

  • 1 month later...
  • Game Masters
Posted

[spoiler=2.9. I have bought a mount/item/ itemset, but i don't like it/his color. Can i get my bonuses back or exchange to other color?]

- We don't refund bonuses if you don't like it anymore.

You should check item, its model and color before purchasing - use link in control panel.

 

 

 

 

Be careful next time and make a research at wowhead or ask staff.

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