Can't rename my character after I purchased character rename + gender change

[dkfromhell]

hello guys I have big problem... I want to rename my warrior, but I get error "Could not customize character".

I spent 100 bonuses for "Change nick/gender" and now im getting this error

picture: http://i.imgur.com/YAMHB5T.jpg

 

I relogged few times and I still get same error, I Thought maybe I have to change gender as well so I tried to change to male and it didnt work again, same error.

I clearead cache, still got error. Help.

[gamerchik]

take first hair style

[dkfromhell]

omg ty so much

[gamerchik]

omg ty so much

np :)

[Jegerm]

Closed.