My character disappeard from my acc (still exists but not on my acc)

[Callabero]

Hello there, i havnet played on my acc for like 4 months or somethin, and im missing my monk called Gragoth. Nobody knew about my login and password and i never sell that or somethin. Since i have many proofs that character is mine and was mine. Is here any ways to get him back? That character still exists http://cp.pandawow.ru/en/armory/char-3-3653340.html

heres few screens that character is rly mine http://imgur.com/a/DxYcy and ive got way more screens

Edited July 1, 2017 by Callabero

[Jegerm]

Most likely, someone logged in with your account and he transfered your character in other account but in case that happened you should have an email from our server in your email adress aka confirmation transfer email. Anyway, we can't send your character back to your account but I recommend to change your password to avoid further losses.

 

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