Cant log in

[Oneelement]

i dont know if its the server fault or what but everytime i open the game and try to login it asks me to convert the account to battle net, any suggestions? :sad:

[Jegerm]

Please read the spoiler below:

 

[spoiler=5 - This account need to be converted to a battle.net account.]

http://geekpic.net/dt-NMX4RP.png

 

1. Check if your account isn’t blocked. You can see that in your control panel on website. If you have it make tread in right place on forum.
   
2. Check your client folders cearfully. Delete all folders only leave DATA and WTF and of course Pandawow.exe (launcher). You can also save Interface folder but for a while move out from game folder.
   
3. Important step – It’s downloading new client, in case your old one might be damaged. You should download it from official website or from our, fixed and ready to launch. Only this two clients can fit security requirements and quality. Any other client might be damaged or had viruses.
   
4. Launch the game with PandaWoW.exe
   
5. Enter your login and not your email address.
   
6. Check your account and password in control panel on website. If you can’t access it, seems u have problem with your internet/router or provider.
   
7. Also check your antivirus or any other soft for pc security. It might be blocking game or server connection. Turn off everything, restart your PC and check it. If problem is still there don’t forget to turn everything back online.
   
8. If this instruction didn’t helped you, follow This rules. Open new tread in This section, if tread will not be created by rules, it might get closed without any response or help. Administration will answer it in following 1-2 days.
   

 

 

 

Follow all steps one by one. If issue still persists let me know.

[Weegee]

Closing the thread, presuming that the issue was resolved.

 

(If not, feel free to create another thread)