Cant log in

[razor12888]

Hello I am unable to login in it says "You must login with a battle.net account"

[Izum]

Agree, connection setup ..... and nothing 5 min

[Weegee]

1. Check if your account is blocked. You can see that in your control panel on website. If your account is blocked you can appeal at this section http://forum.pandawow.ru/showthread.php?t=78845 (Presuming that it is our fault & that we issue the ban by mistake)
   
2. Check your client folders carefully. Delete Cache folder which is located in your WoW folder and in your DATA folder. Leave DATA and WTF Untouched and of course Pandawow.exe (launcher). You can also save Interface (Presuming that none of your addons are causing the problem).
   
3. Important step – It’s downloading new client, in case your old one might be damaged/corrupted. You should download it from official website or from our, fixed and ready to launch. Only theses two clients can fit security requirements and quality. Any other client might be damaged or contain viruses.
   
4. Launch the game with PandaWoW.exe
   
5. Enter your Username not your email address.
   
6. Check your account and password in control panel on our website. If you can’t access it, seems u have problem with your internet/router or ISP.
   
7. Also check your antivirus or any other pc security software which you may have installed. It might be blocking the game or server connection. Turn off everything, restart your PC and check it. If problem is still there don’t forget to turn everything back online.
   
8. If these instructions didn’t help you, follow these rules. Open new tread in This section, if the thread wasn't made by the following rules, it might be closed without any response or help. Administration will answer it in following 1-2 days.
   

Let us know if it helped you with your issue.

Edited November 16, 2017 by Weegee

[razor12888]

Solved now thanks!

[Jegerm]

Issue is resolved.

 

Closed