Gigowolf Posted February 3, 2019 Posted February 3, 2019 Hello, I purchase credit on webside but gold coins doesn't appear and the transaction already was charge on my bank account What can I do?
HackerInside Posted February 3, 2019 Posted February 3, 2019 Hello! Please contact payment service. How to write to tech support of payment service: [spoiler=SMS-Oplata Service] Per email: support@sms-oplata.org or (if you speak russian) on their web site: http://www.sms-oplata.org Send a message with a description of your problem, be sure to include the following at very least: - Your name - Your email - Date and time of transaction, text (When you sent SMS, SMS text) - Your phone number (Include country code!) and phone number to which you've sent SMS - Which answer you've got (SMS with code or message with error) - Your Mobile Operator - Your Country [spoiler=Paymentwall] You can contact their tech support in your control panel: [ATTACH=CONFIG]56903[/ATTACH] Select "my account" and click "Missing Bonuses?" If your payment was in fact processed by PaymentWall, your transactions show on the next screen (if you were charged they should be there). What you're looking for here is the start Inquiry button. From there you can communicate directly with PaymentWall. Send a message with a description of your problem, be sure to include the following at very least:Which service you've used? (SMS, credit card, bank transfer...) Date and time of transaction Your phone number (Include country code!) and phone number to which you've sent SMS Amount paid What you sent in SMS (Text) What happened (you didn't got SMS with code/you've got SMS with error and so on) https://forum.pandawow.ru/showthread.php?t=73154&p=1124616&viewfull=1#post1124616
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