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  • Head of game masters

Rules for creating topics, if you have problems with access to your account

 

Account login and approximate registration date

Realm (x100/Fun)

Nickname(s) of character(s)

E-mail, which was registered on this account

Your IP address, from which you logged into this account.

► After receiving logs (usually over the past year), we will look at each IP in the list. Specify in advance your possible IP, if they differ from the ones mentioned above. For example, if you entered the game from another city, from another device with another provider. If you do not know the IP-address, specify these regions (region, city)

► You can check your IP using the following websites: https://whoer.net, https://whatsmyip.com/.

► You can't not specify private information in your thread, and then send a private message to the Game Master who works with lost accounts after thread, so that only he could see it.

Evidence: old screenshots (older than 3 months), videos/streams from characters on this account, any information that only the account owner could know (for example, actions you performed with bonuses on your account - specify the name of the service/character/item purchased etc. and the approximate date of purchase)

If you have more accounts on our server, indicate them and mention 1-2 characters on them

A detailed description of the problem

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