Pls fix my account i dont know where to write this

[Blackpetalr1demololjk]

Hello

I have problems with game. 1. I cant write to /s chat i dont see only /w but is saw /s in arena 1v1. 2. now its worse i cant play 10 seconds when i log in i get suspend or something for teleport hack but i dont use and i can login but play only for 10 sec and i get that ban again and again. I never used any hacks. I love this server pls fix my account if you can my account name is nighthunter666