Items disappeared

[Insaw]

1. Character: Insaw

2. Realm: x100

3. Problem: https://www.db.pandawow.me?item=112918/hiseks-reserve-longbow&bonus=0 and https://www.db.pandawow.me?item=112825/sigil-of-rampage&bonus=0 (both normal mode and upgraded 4/4) disappeared from my inventory this afternoon.

4. How I tried to solve the problem: I repaired my character in control panel, but it didn't work.

5. Screenshot: http://prntscr.com/qdabqo

Edited December 19, 2019 by Insaw
Additional Information

[Fabiann]

Intenta contactar directamente un GM en el discord del server (antes pide permiso de mandarle DM mediante el chat general), ahí el podrá mandarte por DM tus logs para verificar si hubo actividad extraña con tu cuenta, pues generalmente los ítems no suelen desaparecer simplemente de la nada, y de hacerlo, aparecen en el correo.

[Buka]

Hello. Both items will be delivered by in-game mail.