Character transfer

[Marr]

Good evening. I don't know if you're familiar with our problem that was spammed on #general a few days back. My friend and I are unable to do anything with our e-mails since we are not receiving any confirmation e-mails whatever we do.

We are basically trying to transfer the character from his account for two weeks now and unable to do so. They said I should film a video of us trying to transfer and not getting the e-mail, which I did, but no response for days now. The premium gold points are ready to be used, but we are unable to do so.

I don't know if you are able to help, but I'm trying anything I can to transfer the character. What's weird is that I recieved the conformation email for my forum registration but I can't recieve the email's for the charcater transfers or email change. If there's a workaround of you using the points and transfering the character, that would be great.

Thanks, sorry for the disturbance, I'll post the video below

https://easyupload.io/3cxqs8

[Kedzie]

Christina told me to forward this information.

 

Account Name: Marebrate

Character name: Marr - Frost mage

 

To

 

Account Name: Kedzie

 

we cannot transfer the character ourselves because Marr doesnt get the instruction email.!

please help if you can transfer the Character to Account: Kedzie, you can remove the bonusses from Account: Marebrate in the process.

[Khyntia]

Hello there, like we talked on discord, the email from your account and the email from video, are two diffrent email accounts.

[Buka]

Character transferred.