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Posted

I can't enter my account, it asks me for a code and I have never established it, it is the following: Enter the 6-digit numeric code from the app

 

my account is: Balrog222

help me please

  • Technical Support
Posted (edited)

Hello. If you are required to enter a 6-digit code, this means two-factor authentication is activated.

pictures

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If you can’t log into the game using your game account and Control panel or disable two-factor authentication, then please create a topic here according to the rules.

When the employee responsible for game accounts is online, he will respond in the thread here.

 

 

* f you have never set up a code (two-factor authentication), then someone has access to your game account. In this case, change your email, and then your password in Control panel (after the PandaWoW employee disable two-factor authentication for you).

Edited by Seanone
  • 7 months later...
Posted

I am currently unable to access my account despite entering the correct credentials. Each attempt results in an error or failed login, preventing me from using the services I rely on. I have checked my username, password, and internet connection, but the issue persists. Assistance is needed to regain access, verify my account, and ensure that no security or technical issues are blocking my login.

  • Jegerm locked this topic
  • Game Masters
Posted
22 minutes ago, animepahe572 said:

I am currently unable to access my account despite entering the correct credentials. Each attempt results in an error or failed login, preventing me from using the services I rely on. I have checked my username, password, and internet connection, but the issue persists. Assistance is needed to regain access, verify my account, and ensure that no security or technical issues are blocking my login.

You can not change your username. Please open a new topic here:

 

https://forum.pandawow.me/forum/189-change-account-details-or-account-restore/

 

Write all your account name, email of registration and provide a screenshot so I can read the exact error you are receiving.

 

Locked.

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