Problem with the professions jewelcrafting

[HaruSpex]

Hello Support

first of all do you ever use the ticket system?

 

I have the following problem :

 

I have the proffesion Jewelcrafting but I cant learn new gems. I use Spirit of Harmony for Facets of Research i used Vermilion Onyx for the Facets of Research, but nothing happens what can I do ? Im stuck in my proffesion and I dont learn any new gems a little bit of Support would be nice.

 

thanks

[HaruSpex]

finaly u answered on my ticket i have to post on this forum and still no support ;)

[RockMachine]

finaly u answered

That's good.

 

i have to post on this forum and still no support

My bad, sorry, didn't know what to answer at first and forget about the thread later.

Regards :)