Administrators Buka Posted November 9, 2020 Administrators Share Posted November 9, 2020 In the next 15 minutes, servers will be restarted to apply an update. Link to comment Share on other sites More sharing options...
Administrators Buka Posted November 17, 2020 Administrators Share Posted November 17, 2020 In the next 15 minutes, servers will be restarted to apply an update. Link to comment Share on other sites More sharing options...
Administrators Zeox Posted November 18, 2020 Author Administrators Share Posted November 18, 2020 Server PandaWoW x100 is down for unplanned maintenance. This morning, we had a lot of complaints about the missing items, after a little diagnostics, the problem was localized, it turns out we again faced the same problem as in June: https://forum.pandawow.ru/showthread.php?t=79845&p=1491796&viewfull=1#post1491796 Surprisingly, it happened so quickly, it was predicted that it would take a minimum of a couple of years to re-populate all 4.3 billion GUIDS of items. At the moment, the most up-to-date full dump of the PandaWoW x100 database is being made (immediately after shutdown), after which procedures will be launched to fix the problem. I will report the news in this thread. If you have any suggestions on what we can do while the server is off - write to the Suggestions section. Will there be compensation? Yes, it will. More on that later. [updated 02:15 - 18.11.20] At the moment, an opportunity has been found to shorten the sorting process for PandaWoW x100 , preliminary the server will be available in the morning. But, there is another problem, most likely right now PandaWoW xFun will be disabled because at the moment the maximum GUID is already 3.705.742.633 , which means that very soon the GUIDs will run out again, so it's best to do the sorting right now to prevent the problem of items disappearing after GUIDs run out. Another bad news - PandaWoW Cross will be disabled until PandaWoW xFun will be available. After investigating the issue, a potential problem was found, due to which the GUIDs again ended so quickly on PandaWoW x100 , this is due to the synchronization of GUIDs between the Cross server and the servers х100 / xFun , in order to prevent this in the future you need to fix the GUIDs on PandaWoW xFun right now. [updated 03:22 - 19.11.20] The PandaWoW x100 server is starting up, maintenance has been completed successfully. PandaWoW xFun / Cross are disabled, I will report the progress in this message as well. Since the procedure on PandaWoW x100 took only a few hours, it was decided not to issue any special compensation, but players from PandaWoW xFun will receive it at the end of the technical work, because they will take at least 4 days. Perhaps after the restoration of the work of all servers, we will maybe launch some promotions. Thank you for understanding. [updated 16:36 - 19.11.20] So far, progress is 24% (sorted 31.046.493 from 129.106.026). [updated 19:46 - 19.11.20] Current progress is 29% (sorted 38.319.106 from 129.106.026). [updated 16:13 - 20.11.20] Current progress is 66% (sorted 85.618.619 from 129.106.026). [updated 21:19 - 21.11.20] Process completed. Within 1-2 hours PandaWoW xFun / Cross will become available, at the moment we need to check all the data to make sure that the procedure was completed successfully. [updated 23: 24- 21.11.20] All technical work has been completed, and the servers PandaWoW xFun / Cross are already available again! What was done: - The GUIDs of all items have been sorted, previously this value was 3.705.740.260 , I remind you that the limit is 4.294.967.295 . After sorting, the maximum GUID became 130.176.582 , so now we are fully fine. :) It also has a positive effect on server optimization. - In parallel, the nicknames of characters who didn't enter the game later than January 1, 2018 were cleaned, a total of 4,260,927 nicknames were cleared. All such characters were given the opportunity to change their nickname the next time they entered the game. - n connection with such long technical work, it was decided to compensate all players who visited the PandaWoW xFun server during the last week (November 12 and later) and at least once voted for the project / donated - 500 gold coins to each, total was given 1,789,000 gold coins. [updated 02:38 - 22.11.20] We know about problems with Void Storage , PandaWoW xFun is going to be down the nearest time, we're working on solution. Thanks for understanding. [updated 03:50 - 22.11.20] We've finished restoration progress! It was successful. :) Now all your items inside Void Storage are restored, for those who added items to Void Storage after problem happened - you will get your items back in bags after login . If your bags are full - your items will come to mail , or just try to clean bags and relog. Link to comment Share on other sites More sharing options...
Administrators DeadMouse Posted November 22, 2020 Administrators Share Posted November 22, 2020 Cross server online. Link to comment Share on other sites More sharing options...
Administrators Buka Posted December 1, 2020 Administrators Share Posted December 1, 2020 In the next 1 hour, servers will be restarted to apply an update. A 15 minutes in-game notice will be given. Link to comment Share on other sites More sharing options...
Administrators Buka Posted December 1, 2020 Administrators Share Posted December 1, 2020 In the next 15 minutes, servers will be restarted to apply an update. Link to comment Share on other sites More sharing options...
Administrators DeadMouse Posted December 14, 2020 Administrators Share Posted December 14, 2020 In the next 30 minutes, servers will be restarted to apply an update. Link to comment Share on other sites More sharing options...
Administrators Zeox Posted February 14, 2021 Author Administrators Share Posted February 14, 2021 All web resources will be disabled for the next few hours for scheduled maintenance. This will also affect authorization server, so you won't be able to log in. As soon as works will be finished, we will announce that. Sorry for the inconvenience caused and thanks for understanding. Link to comment Share on other sites More sharing options...
Administrators Buka Posted February 15, 2021 Administrators Share Posted February 15, 2021 We are aware of problems in the control panel with the inability to put up characters for sale or purchase some items in the web store. Work on these and other issues, and on control panel as a whole, is in the process. Link to comment Share on other sites More sharing options...
Administrators Buka Posted April 27, 2021 Administrators Share Posted April 27, 2021 Tomorrow we are planning the maintenance to update the server. Immediately after the morning restart and during all work, the server will be off. When the work will be completed and the server will be on again, it will be necessary to launch our PandaWoW launcher and update it so that it can update the files of the game client. Link to comment Share on other sites More sharing options...
Administrators Buka Posted May 19, 2021 Administrators Share Posted May 19, 2021 At the moment we are looking for a problem why users cannot connect to the x5 realm. Link to comment Share on other sites More sharing options...
Administrators Buka Posted May 11, 2022 Administrators Share Posted May 11, 2022 At the moment there is a problem with the authorization server, so it is impossible to connect to the game realms. The technical administrator is aware, is engaged in the search and solving of the problem. We apologize for the inconvenience. Link to comment Share on other sites More sharing options...
Administrators Buka Posted May 11, 2022 Administrators Share Posted May 11, 2022 Servers are back again. Link to comment Share on other sites More sharing options...
Administrators Buka Posted June 22, 2022 Administrators Share Posted June 22, 2022 Due to the fact that a critical bug was revealed during testing tonight, the opening of the first wing of the Siege of Orgrimmar raid did not take place this morning. To the current moment, the bug has already been fixed, but the developers decided to pay more attention to testing and the raid will not be open today, it will be opened tomorrow morning after the server restart. We apologize for the inconvenience. Link to comment Share on other sites More sharing options...
Administrators DeadMouse Posted July 25, 2022 Administrators Share Posted July 25, 2022 Tomorrow we plan to carry out technical work on the transfer of the PandaWoW x5 server database. Immediately after the morning restart and during all work, PandaWoW x5 will be turned off. Estimated work time is about an hour. The site may also be unavailable for some time. Link to comment Share on other sites More sharing options...
Administrators DeadMouse Posted July 26, 2022 Administrators Share Posted July 26, 2022 PandaWoW x5 is available. Link to comment Share on other sites More sharing options...
Administrators Buka Posted September 15, 2022 Administrators Share Posted September 15, 2022 Dear players, due to an unforeseen error, the character base on the x5 Realm has become unavailable. The data is not missing, but the characters are not visible on the accounts. We are working on fixing this problem. We apologize for the inconvenience. Link to comment Share on other sites More sharing options...
Administrators Buka Posted September 15, 2022 Administrators Share Posted September 15, 2022 The problem with the characters on the x5 Realm has been successfully solved, thanks to the promptness of DeadMouse. Some characters, however, have not yet returned to their accounts, but there are very few of them (about 200 characters) and we are working on this and continue to gradually return them. But the game world has already been restored and you can play again. Anyone who has someone missing, please contact the forum in this section: https://forum.pandawow.me/forumdisplay.php?f=290 and specify which account and characters are in question. On this occasion, over the weekend, there will be increased rates for leveling, a buff for additional loot for legendary quests and a reputation with Wrathion, as well as 1 free character boost will be issued to all accounts. Link to comment Share on other sites More sharing options...
Administrators DeadMouse Posted March 5, 2023 Administrators Share Posted March 5, 2023 We are aware of the problem with accessing the server and are working on a solution. Link to comment Share on other sites More sharing options...
Administrators DeadMouse Posted March 5, 2023 Administrators Share Posted March 5, 2023 Servers are available. Link to comment Share on other sites More sharing options...
Administrators Buka Posted March 16, 2023 Administrators Share Posted March 16, 2023 Within the next 1-2 hours, technical work will begin on the forum, as a result of which it will be completely unavailable or available in read-only mode. The expected duration of work is about 48 hours. Link to comment Share on other sites More sharing options...
Administrators DeadMouse Posted March 18, 2023 Administrators Share Posted March 18, 2023 The forum is now available again. We have switched to a new, modern engine as the old one was outdated and it made no sense to continue using it. All data has been transferred, but some errors could not be avoided due to the difficulty of converting a custom-function engine from 2010+ to the 2023 engine. Fortunately, the errors are minor and only affect the formatting of some topics and captions. These topics will be corrected within a few days on the open forum. You can update your old topics and captions yourself. On the plus side: We can use modern integrations and modules. Two-factor authentication can be enabled. The forum can be properly localized (topics, section headings), and new localizations can be added in the future. Modern design and proper scalability on all devices (phones, tablets). Push notifications. Some other pleasant features that are not immediately remembered. If you are experiencing issues with login, please contact me on Discord - DeadMouse#4096. Don't forget to clear your browser cache! Link to comment Share on other sites More sharing options...
Administrators DeadMouse Posted March 26, 2023 Administrators Share Posted March 26, 2023 Tomorrow, on 27.03.2023, technical work will be carried out on the x5 realm, which will start immediately after the server restart and will last from 1 to 3 hours. Cross-server and control panel may be unavailable during this time. Link to comment Share on other sites More sharing options...
Administrators DeadMouse Posted April 11, 2023 Administrators Share Posted April 11, 2023 Tomorrow (12.04.2023), technical maintenance will be carried out on all realms. Servers may be unavailable throughout the day, and additional updates on the progress will be announced. Link to comment Share on other sites More sharing options...
Head of game masters Locative Posted May 7, 2023 Head of game masters Share Posted May 7, 2023 The server is under DDoS attack for the second day. We have taken all sorts of actions. We are waiting for action from the data center tomorrow. The servers are starting up, the ddos protection has been enabled. We are monitoring the situation. Link to comment Share on other sites More sharing options...
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