Problem with black market

[haho7o]

I won a mount from the black market auction house but the only thing i recieved from it was an empty mail so i dont have the mount or my gold

I asked a GM about that problem and he told me to write in here.

http://imgur.com/41Pe7dd&C1RxJDl thats my empty mail and my bags so u can see i dont have the mount in my bags

http://imgur.com/41Pe7dd&C1RxJDl#1 thats my mount panel so u can see i dont have the mount (Ashes of al'ar)

Edited August 18, 2014 by haho7o