Not working item refund request

[Distress]

I am writing this topic in hopes that I can get in touch with someone from the administration, because I've wasted my precious conquest points on an item that looks awesome, but is not working properly and because of that is shit. We're talking about thok's tail tip. It should passivly increase haste and mastery by 6% but it doesn't. Tooltip says it's got 9k str proc, but it's actually a 5 k str proc. On regular retail realm everyone can refund any item bought for 2 hours, but here it's not working, that's why I am writing a forum post, I would like to get a conquest refund for that trinket, because it's not really my fault for not knowing that this trinket doesn't work. In game character name is Vempajer, realm : panda fun

[dfabel]

Welcome to pandawow none of the pve trinkets are working properly. I think you can't return because on retail you can't buy pve items for cp.

Even on retail in pvp pve items are scaled down http://forum.pandawow.ru/showthread.php?t=82940&highlight=answer .