Thank you for the brilliant feedback. Instead of sitting and waiting when solo queue will be turned into an inactive bracket like 3s for example we decided to give rewards to the top 20 players of the bracket. I assume, that you prefer to not issue rewards to anyone so the potential winners can buy with their own money, characters, mounts etc.
So in few words, increase the queue length by a lot since as you said yourself the majority is already 550 item leveled and let 6 non 550 item leveled players wait probably forever until a queue pops. I doubt that there are at all times, 6 under geared players who want to join for 3s solo queue.
No one argues about that. Today, I left for the first time in my Pandawow career the moderation of chat and issued bans to one person who was inside an arena with an alt account and another one who literally did nothing for several games. As you can imagine, we are not online 24/7 so it is literally impossible to spectate every single game, this is why we truly appreciate players help with reporting others with proofs and not writting in game complaints especially when we are not online that someone "is trolling inside arena" or accusing a player with literally zero evidences.
I am confident that no one wants to get punished without proofs because some other players accuse him/her.
This is actually a good suggestion. I will forward it myself to the administration for discussion and we will let you know about it.
This is why it is called solo queue because literally you have no clue before the arena game start with whom you will play with. If you do not want to take that risk you can always queue yourself for normal 3v3 but some other people as it is clearly visible in game at the moment prefer instead of waiting maybe 30 minutes to get a 3v3 queue and spam 20 times in world channel to someone queue for 3v3 arena to "risk" and queue for solo queue, this is totally up to players.
Also keep in mind that, the match making system at low rating is trying to find which combos are the most appropriate for your class/spec. If there are a lot of queues and some players who are decent and will climb the ladder after few weeks or a month will have higher rating than others so in theory as more rating your character has it will be less possible to be in the same team with an inexperienced player.
Conclusion, at this point we do not want to forbid low item leveled players to queue for 3s solo because it is literally the only possible way to gear up. By blocking them we literally forbid new players to come play on our server or old players to create new characters and gear them up. We can not force them to play 100 random BGs collect conquest points, increase their item level and then have the opportunity to queue for 3s solo.
Moreover with that logic, you may have on your first arena game a low item leveled player and in the second or third game the low leveled player will be at the opponent team or if they are that many probably both teams will have low geared players.
Locked & sent for discussion for suggestion No 3.