Muted for 6 hours for no reason

[maseh]

Hello, I logged into my char and went to the mailbox. When i closed the mailbox, it said that I have been muted for 6 hours. This includes all characters, even making new character doesnt help. I tried repair, but it doesnt work of course. So all my chars, have been silenced for the next 6 hours :/ Chat, whisper, emote, everything. I didnt do anything wrong and it happened as soon as I logged in. Any help ? Ty.

 

Incident: Fri 16/01 morning. Account Maseh