Eldarion Posted May 1, 2015 Posted May 1, 2015 A lot of valid reports of my own got refused without any kind of reply, since that is an offence as I've spent time in making them, I think you could have at least spent 2 words about why moving them to the trash. If you haven't planned to fix those NPCs 5.0+ yet, even if the server claims to be 5.4, you could have kept those reports opened, since they were correct. You can say that fixing Timeless Island is not planned, as it is a 5.4 content and the server is not trully yet at that stage, but you can't approve a report that asks to add an enemy NPC and then spawn it friendly; then approve the 2nd report that asks to make it enemy just to refuse the 3rd report that asks to add the loot to the NPC (not even all the loot, just the most important item that was the reason of the 1st report, obviously). It's like teasing people. So, for instance, when I reported missing loot from the NPCs, I knew it's a matter of 1min edit a loot table in the database: if you didn't want to do that, you could have kept the report for later. Take glyph recipes, 6 aren't dropping in Timeless Island, the others are... just add the 6 missing, it's not a big request, it's not asking to fix treasures, gear caches, timeless coin... Instead you first say that you have checked and that the only NPC that can drop the recipe does, then after a lot of kills I confirm that the NPC isn't lootable and you refuse it. Anyway it's not Timeless Island what I am speaking about, I took that as example, look also to Isle of Thunder, there there is some kind of loot in the NPCs, but you can't just add 1 single missing item. Or about some rare monsters spread around Pandaria, some are even 5.0, but they are totally missing and the reports went straight to the bin. It's just a bunch of random examples. So, technical support request: explain me all this in more than 2 words.
AliceH Posted May 1, 2015 Posted May 1, 2015 That's normal for the international forum, they never reply to our reports. I reported a lot of achievements and my friend reported a lot of bugged quests, but do you think they fixed? Nope. I need ONE quest to get Loremaster of Eastern Kingdoms, just one quest and the report is in the bug tracker for over a month, but why fix it, right? Then they say it's because pvp is more important, and classes and stuff, ok, but why is the pvp so bugged too? They should start fixing something and finish it and stop fixing things just "a little bit". And yes, PandaWoW, tell us why we never get a answer or a fix, because it seems to be just because we are not russians and that's just racist. Just needed to rage a little bit, sorry xD
Eldarion Posted May 1, 2015 Author Posted May 1, 2015 I was talking about the russian bug tracker, where usually while closing a thread they give a very short but still existing reply: for over 20 of my reports there was just a "move to bin" and that was offensive. I don't know which one is worse, if ignoring or trashing, anyway even the russian bug tracker isn't that comfortable. 1
Juster Posted May 2, 2015 Posted May 2, 2015 50% reports in international bug-tracker not actual. We have same report in Russian tracker and it is easier to work with them.
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