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Purchased Character/Item Gone


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Hey I purchased a character named Hyett - Night elf Male Druid on the xFun Realm

The character came with the full CM set , I asked the person to equip such before I purchased it and he did so I knew for a fact the full druid CM set was in the character , he claimed he placed the set in the bag/bank and since I had seen it I was fine with it

As you may know you can't see stored bank items in the website pre purchase , so I saw all the CM items other than the shoulders (http://www.db.pandawow.me?item=90065/branches-of-the-cycle) , I figured this was in the bank so therefore I was fine with it .

Purchased the character and he ended up deleting the shoulders on his log-off to "scam" in some sort of way

 

Anyway this can be restored since I payed for the character and it's content?

 

Here's proof:

 

https://prnt.sc/fawpue

 

Thanks,

Mel

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I'm afraid we can't help you with this.

 

You should have checked before you have made the transaction.

 

so I saw all the CM items other than the shoulders (http://www.db.pandawow.me?item=90065/branches-of-the-cycle) , I figured this was in the bank so therefore I was fine with it .

 

That being said, you agree'd to buy it, be more careful next time.

Edited by Weegee
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