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  • Developers
Posted

Hello, if I understand correctly you are unable to log in-game on your main account, but you are able to do it on another account.

I suggest you check your account information here (ban part).

Posted

my account is not forbidden when I try to enter it stays connected

 

and with my other accounts if I can access normally

 

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the account is not banned has some error that does not connect

please help

Posted

please could you check my account could not access the characters and stays connecting

 

the account does not have any type of prohibition

 

The user is: dexenfrene

  • Developers
Posted

Information sent to Game Master, wait for answer in this thread.

 

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dexenfrene

This account doesn't exist.

Posted

[ATTACH=CONFIG]132361[/ATTACH]

 

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[ATTACH=CONFIG]132362[/ATTACH]

 

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[ATTACH=CONFIG]132363[/ATTACH]

 

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the account if there is

  • Developers
Posted
dexenfrene

Account name is dexenfreno, be more careful next time.

Information sent to Game Master, await answer in this thread.

 

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Reason why you are not able to log on your account is because it's permanently banned for wintrading.

 

Closed.

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