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I have the launcher using it but the game still says I dont have it and I cant que bg I reinstalled it 3 times still not working deleted cache wtf restart comp wifi any other idea? char name Crazykid
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Posted

Hello.

Have you installed or re-installed all the Libraries?

I remind you that for the normal work of the launcher , you need to install these libraries - https://www.microsoft.com/ru-ru/download/details.aspx?id=53840

Without them, you can not que arena/bg.

Topic updated, added download link for Update for Universal C Runtime, it necessary for fix problem with "api-ms-win-crt-runtime-l1-1-0.dll". Make sure that you installed libraries Visual Studio 2015 depending on your operation system (x64 for 64-bit Windows).

If after installation libraries Visual Studio 2015 you still can't join arena or BG quesue' date=' try to disable you antvirus software (especially 360 total security, Avast). Also try to run the game in 32-bit mode (choose "always use 32-bit launcher"). [/quote']

What an OS you use? If you use Win7 enable Aero Theme.

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