Lost access to account e-mail and password / Account: adouze

[Adouzie]

I need help recovering access to my old account.

Account login: adouze
Approximate registration date: I do not remember the exact date, but the account is old. I have evidence from 2020 related to this account.
Place where the account was created/used: Brazil, Paraíba, Picuí region.
Realm: x100 / x5. I played on both realms.
Character nickname(s): Adouze
Current IP address: 45.225.235.249
Possible previous access locations/IP regions: Brazil, Paraíba, Picuí region. It is possible that I accessed the account years ago using another internet provider or another device, but always from Brazil.

Problem description:
I lost access to the e-mail linked to this account and I also do not remember the account password anymore. Because of that, I cannot reset the password by myself.

I still have evidence that this account belongs to me, including:

Screenshot of my saved login for PandaWoW showing the account name “adouze”;

Old PandaWoW e-mails from August 3, 2020 about character transfers to the account “adouze”;

Old screenshot of the character “Adouze”, level 90 Hunter;

The character screenshot is from 2020, when I created my last support ticket on this forum using the account I lost. At that time, I had a problem with missing/disappearing items;

Old forum/profile evidence related to “Adouze”.

I am attaching screenshots as proof.

I kindly ask the administration to check the account logs and confirm my ownership. If possible, please help me recover the account by either confirming the registered e-mail partially, or guiding me through the process to update the e-mail/reset the password after ownership verification.

I understand that full private information may not be shared for security reasons. I only want to recover access to my own account and I am willing to provide any additional information needed.

[Locative]

Hello.

If you want a new email, you can write it.

[Adouzie]

adouze128@gmail.com

 

[Locative]

2 минуты назад, Adouzie сказал:

adouze128@gmail.com

 

email changed

[Adouzie]

It’s asking for the 6-digit code now. Can you remove it?

[Locative]

Только что, Adouzie сказал:

It’s asking for the 6-digit code now. Can you remove it?

done, authenticator in removed.