Purchased item from item shop, didnt receive it

[Sniper Joe]

Bought http://en.db.pandawow.me?item=67418 today for 25bonuses, bonuses lost, didn't receive the item. I checked mail, inventory and pet journal.

 

EDIT: Just got it

Edited June 20, 2014 by Sniper Joe

[Титан]

not according to the rules