Can't Change Race

[mangos312]

Nicknames of Your characters: Xúen

 

Information about Your Game Client: 5.4.8. Where did you get it? Downloaded with our archive

 

Describe your problem: I'm currently an undead and I bought Change Race because I want to be an Orc, so.. I bought Change Race for 120 bonuses, logged in, customized my orc character and then pressed "Accept", but it freezes at "Updating Race" and nothing happens.

Please help me..

 

How you tried to solve the problem: Taking the gear off and repairing the character in webpage.

 

Screenshots with problem:

 

[ATTACH=CONFIG]60739[/ATTACH]

 

and when I cancel it and go back to char selection I still having the change race but can't do anything.

[ATTACH=CONFIG]60740[/ATTACH]

Edited October 26, 2014 by mangos312