rawrtje Posted November 17, 2015 Posted November 17, 2015 (edited) 1. Account name: Rawrtje 2. Realm: Fun 3. Warrning (Horde, Orc Male), Hotstreakz (Undead Mage). 4. removed 5. Time of my last visit ingame: March - April 2014. 6. IP adress: 89.98..... (Don't want to post full IP for safety measures). The IP is changed probably, since my IP is dynamic. 7. Nicks of people who can attest to the fact that I'm the owner: Milorad(on forum) / Mitchjones(ingame) 8. Evidence: http://i.imgur.com/RD22m7N.png 9. No evidence of purchases from store. But I had an item that I bought for my warrior Warrning: http://www.db.pandawow.me?item=81926/zinjuns-blindfold (I voted for it). 10. Details: I didn't play Pandawow for some time, and decided to join again. But when I logged in, I saw that my characters; "Warrning", and "Hotstreakz" were missing. I tried to change realms, to see if it was a bug. On the realmlist screen, I saw that I had two characters in the realm: Pandawow Fun, but it changed to 1 once I made a random char. I contacted my friend that I used to play with on Pandawow (Mitchjones) and he told me that I might have been hacked. He told me to check the "deleted characters" on the website, and I didn't find my characters on there. So I think someone hacked me, sold the characters at the market and then the buyer changed the names of the characters. I checked my e-mail to see if there was any confirmation, but the only thing I could find was the screenshot I posted where someone is trying to transfer my mage to his account. (For confirm transfer character "Hotstreakz" to account "IVicez" ---- This can be seen in the screenshot). I think the guy "IVicez" hacked my account and sold my characters after he attempted to transfer my mage to his account. Edited July 10, 2016 by rawrtje
Nemifest Posted November 18, 2015 Posted November 18, 2015 We recommend you change your password/email immediately. We can possibly restore you character, but i highly doubt it for reasons. A greater response will be given by a higher priority staff. Be patient. 1
rawrtje Posted November 18, 2015 Author Posted November 18, 2015 Thank you for the quick reply, I hope you'll be able to restore my character.
uraganuu Posted November 22, 2015 Posted November 22, 2015 You have to wait for an Administrator to investigate it.
rawrtje Posted November 28, 2015 Author Posted November 28, 2015 It's been 11 days, did an Admin investigate it already?
DragonBruu Posted December 2, 2015 Posted December 2, 2015 LOL is no one going to answer to this guy? C'mon he did everything correct, posted correctly and gave good proves, and no GM answered except from Nemifest, it have been 15 days since he posted this...
Milorad Posted December 2, 2015 Posted December 2, 2015 I am his friend, and i'd love him to get his account back. I don't want to rush anyone, but seriously. If you guy's are in need of more administrators, than why is no one getting a "job" offer. :/
rawrtje Posted December 3, 2015 Author Posted December 3, 2015 It indeed looks like there are no active administrators, or they might simply just be lazy because I can't see a big server like this having none.
Nemifest Posted December 4, 2015 Posted December 4, 2015 Hello. We've encountered some new "rules" for changing Email, this will be to everyone til further of notice, please specify: 1. Account name. 2. Realm. 3. Current Email on your account, and the Email you want to be changed to. 4. Your IP address, indicate all of them. 5. Proof, that you really are the owner of the account, and Email ( If Microsoft have deleted your Hotmail/Outlook, you don't have to ) 6. Decribe your problem, and why you want to change your Email.
rawrtje Posted December 5, 2015 Author Posted December 5, 2015 Well, thought I finally got an answer, but instead I got a post that is being spammed in every thread. Well, I have no hope of getting my character back I guess.
Nemifest Posted December 5, 2015 Posted December 5, 2015 Well, thought I finally got an answer, but instead I got a post that is being spammed in every thread. Well, I have no hope of getting my character back I guess. Apologies, but currently we have "different" rules for this kind of issue. There's 1 Game Master that can visit your account etc, and administration.
rawrtje Posted December 12, 2015 Author Posted December 12, 2015 (edited) 1. Account name: Rawrtje 2. Realm: Fun 3. Current Email on your account, and the Email you want to be changed to.: removed 4. Your IP address, indicate all of them.: 89.98..... (Don't want to post full IP for safety measures). The IP is changed probably, since my IP is dynamic. 5. Proof, that you really are the owner of the account, and Email: http://i.imgur.com/RD22m7N.png 6. Decribe your problem, and why you want to change your Email: I didn't play Pandawow for some time, and decided to join again. But when I logged in, I saw that my characters; "Warrning", and "Hotstreakz" were missing. I tried to change realms, to see if it was a bug. On the realmlist screen, I saw that I had two characters in the realm: Pandawow Fun, but it changed to 1 once I made a random char. I contacted my friend that I used to play with on Pandawow (Mitchjones) and he told me that I might have been hacked. He told me to check the "deleted characters" on the website, and I didn't find my characters on there. So I think someone hacked me, sold the characters at the market and then the buyer changed the names of the characters. I checked my e-mail to see if there was any confirmation, but the only thing I could find was the screenshot I posted where someone is trying to transfer my mage to his account. (For confirm transfer character "Hotstreakz" to account "IVicez" ---- This can be seen in the screenshot). I think the guy "IVicez" hacked my account and sold my characters after he attempted to transfer my mage to his account. ( I don't want to change my e-mail). Edited August 11, 2016 by rawrtje
rawrtje Posted December 17, 2015 Author Posted December 17, 2015 It's literally been one month. What is up with your team?
rawrtje Posted January 4, 2016 Author Posted January 4, 2016 2 months already, are you guys not even helping the players anymore?
tiggar47 Posted January 4, 2016 Posted January 4, 2016 This is really unfair towards you rawrtje.They should answer you and help you with your issue. Game Masters, Core Founders give some attention to this guy*
rawrtje Posted July 10, 2016 Author Posted July 10, 2016 It's been 6 months. Good that the devs actually care about the community!
tiggar47 Posted July 10, 2016 Posted July 10, 2016 It's been 6 months. Good that the devs actually care about the community! rawrtje, I will try to help you, so your issue can be resolved as soon as possible. Fingery promise.
rawrtje Posted August 11, 2016 Author Posted August 11, 2016 rawrtje, I will try to help you, so your issue can be resolved as soon as possible. Fingery promise. well great its been 7 months now, nice help guys!
rawrtje Posted September 26, 2016 Author Posted September 26, 2016 rawrtje, I will try to help you, so your issue can be resolved as soon as possible. Fingery promise. Fingery promise huh? It's been 8 months now.
Game Masters Jegerm Posted September 26, 2016 Game Masters Posted September 26, 2016 I think the guy "IVicez" hacked my account and sold my characters after he attempted to transfer my mage to his account. If your characters sold already we can't help you. Also, please tell me if you have ever shared your account informations with someone else.
accre Posted September 28, 2016 Posted September 28, 2016 If your characters sold already we can't help you. Also, please tell me if you have ever shared your account informations with someone else. I had the same issue. I didnt share the account with anyone. I put a couple hundred real dollars into my accounts. But hey, "you cant help me cause they sold my characters." Then give me a refund of the money spent on the account, or add that much currency to my other account that i can name in PM.
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