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Logging into 5X Realm difficulties


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Ok so I have played wow for a very long time including retail and as well as many other

private servers as well.

 

When I first start your client and I am using your client and launcher it logs

me into the game ok and then it says that it is trying to log me into the realm

which is the Wowpanda 5x realm and it just times out.  Then it goes backt to select

your realm again.  It does this and you have to do this about 3 times or so and then

it finally lets you in.

 

Again this is the PandaWow x5 realm.

 

I believe this to be an issue with your server on your end either the server is overloaded

or something is going on because it should not time out like this when it is trying to connect

to the realm.

 

So this is something server related here that you need to take a look at on your end.

I believe that your servers may be over loaded or I know you run multiple realms

 

FYI I am not your average end user either I am a trained network admin myself.

So I am by no way a dumb individual.

 

Do not blame my connection this is not a connection issue on my end.

my connection is just great.  I can get over of 800 Mps Download and 160 Mbps upload

on my connection there is no connection issues here!

 

https://www.speedtest.net/my-result/d/c586c5c7-59c4-4807-b887-7ddcf0364c5a

 

This isn't the first time this has happened it does it on a regular basis when you

log in.

 

Please look into this issue please with your servers.

 

Screenshot can be seen at https://ibb.co/Hg57MCh

 

It did this today Oct 3 2024 and it has done it consistantly in the past as well

when I am logging in. I log into my account ok and then when it tries to connect

to the realm it times out.

 

 

I did a standard ICMP traceroute to your server and as well as a TCP Traceroute

to your realm from one of my debian 12 servers here.  I am located in Canada.

 

I mean the latency is a bit high but it should not cause the realm not to be

able to log  each time.

 

The time out in the ICMP traceroute does not bother me that is just mean that

the hop has disabled a response to ICMP type 6 requests (ping) which is pretty

common.

 

logon.pandawow.me IPs: 51.77.58.247, 37.187.183.235

 

Why are you hosting on ovh.net? they absolutely suck.  Those morons don't

know how to maintain servers for the life of them. LOL

 

https://apps.db.ripe.net/db-web-ui/query?bflag=false&dflag=false&rflag=true&searchtext=51.77.58.247&source=RIPE

https://apps.db.ripe.net/db-web-ui/query?bflag=false&dflag=false&rflag=true&searchtext=37.187.183.235&source=RIPE

 

 

ICMP traceroute done about 10:19 AM MDT (GMT-0600)

 

C:\>tracert logon.pandawow.me

Tracing route to logon.pandawow.me [51.77.58.247]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  gateway.homenet.darkshado.local [192.168.100.1]
  2     8 ms     8 ms     8 ms  68.151.192.1
  3     9 ms     8 ms     8 ms  rc2ar-be125-1.ed.shawcable.net [64.59.184.185]
  4     8 ms     9 ms     9 ms  24.244.59.153
  5     9 ms     8 ms     9 ms  rc2ar-be212.ed.shawcable.net [24.244.58.117]
  6    10 ms     8 ms    10 ms  rc2we-be7.ed.shawcable.net [66.163.70.129]
  7     *        *        *     Request timed out.
  8    28 ms    28 ms    33 ms  rc2wt-be100.wa.shawcable.net [66.163.75.233]
  9    28 ms    28 ms    29 ms  rc1wt-be18-1.wa.shawcable.net [66.163.64.81]
 10    29 ms    30 ms    29 ms  six.sea.wa.us.ovh.net [206.81.80.214]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14    78 ms    79 ms    78 ms  be105.chi-ch2-sbb2-8k.il.us [142.44.208.160]
 15    78 ms    77 ms    82 ms  be103.bhs-g2-nc5.qc.ca [192.99.146.140]
 16     *       87 ms     *     nyc-ny1-sbb2-8k.nj.us [192.99.146.139]
 17   152 ms   152 ms   152 ms  be104.lon-drch-sbb1-nc5.uk.eu [192.99.146.132]
 18   157 ms   158 ms   158 ms  be101.rbx-g4-nc5.fr.eu [54.36.50.231]
 19   165 ms   165 ms   164 ms  fra-fr5-sbb2-nc5.de.eu [54.36.50.232]
 20   185 ms   185 ms   184 ms  be104.waw-atm-sbb1-nc5.pl.eu [54.36.50.117]
 21   185 ms   186 ms   185 ms  be101.waw1-oza1-g2-nc5.pl.eu [213.186.32.203]
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28   187 ms   185 ms   185 ms  vps-f33f45d3.vps.ovh.net [51.77.58.247]

Trace complete.

 

 

I would like to see the latency a bit lower but I mean it should still be able

to log into the realm with no problems with this latency.  Again

this is why you don't host with ovh.net  but I mean that still doesn't explain

why the realm is timing out when it tries to connect is this a shared server

or a dedicated server?  If it is shared why are you using a shared server

for a server like this maybe you would need to move it to a dedicated

server either that or if it is a dedicated server I know you run multiple realms

so how many realms are there running on this server?

 

Logging in works perfectly it is the next step of it trying to connect to

the realm that is where the issue occurs.

 

TCP/IP Traceroute done 10:15 AM MDT (GMT-600)

 

root@server1:~# tcptraceroute logon.pandawow.me 80
Selected device eth0, address 192.168.100.3, port 45365 for outgoing packets
Tracing the path to logon.pandawow.me (51.77.58.247) on TCP port 80 (http), 30 hops max
 1  192.168.100.1  0.212 ms  0.147 ms  0.152 ms
 2  68.151.192.1  9.406 ms  7.814 ms  9.372 ms
 3  rc2ar-be125-1.ed.shawcable.net (64.59.184.185)  9.310 ms  9.347 ms  9.750 ms
 4  24.244.59.153  9.012 ms  8.568 ms  9.174 ms
 5  rc2ar-be212.ed.shawcable.net (24.244.58.117)  9.845 ms  9.581 ms  9.836 ms
 6  rc2we-be7.ed.shawcable.net (66.163.70.129)  9.681 ms  9.769 ms  8.903 ms
 7  * * rc3no-be6.cg.shawcable.net (66.163.64.69) 14.063 ms
 8  rc2wt-be100.wa.shawcable.net (66.163.75.233)  29.158 ms  28.762 ms  28.701 ms
 9  rc1wt-be18-1.wa.shawcable.net (66.163.64.81)  29.088 ms  29.117 ms  28.342 ms
10  six.sea.wa.us.ovh.net (206.81.80.214)  28.886 ms  31.395 ms  32.637 ms
11  * * *
12  * * *
13  * * *
14  be105.chi-ch2-sbb2-8k.il.us (142.44.208.160)  78.364 ms  77.687 ms  78.665 ms
15  be103.bhs-g2-nc5.qc.ca (192.99.146.140)  79.203 ms  80.524 ms  181.606 ms
16  * nyc-ny1-sbb2-8k.nj.us (192.99.146.139) 89.104 ms  87.631 ms
17  be104.lon-drch-sbb1-nc5.uk.eu (192.99.146.132)  151.029 ms  151.847 ms  151.553 ms
18  be101.rbx-g2-nc5.fr.eu (213.251.130.102)  156.418 ms  155.129 ms  157.066 ms
19  fra-fr5-sbb2-nc5.de.eu (54.36.50.232)  164.243 ms  164.376 ms  163.504 ms
20  be104.waw-atm-sbb1-nc5.pl.eu (54.36.50.117)  184.996 ms  184.411 ms  184.255 ms
21  be101.waw1-oza1-g2-nc5.pl.eu (213.186.32.203)  184.746 ms  184.652 ms  184.833 ms
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

 

 

There is no VPN or proxy or anything like that either here.

 

Can you please look into this issue please.

 

Jamie (she / her)

Pandawow logging into realm issues Oct 3 2024.jpg

Edited by darkshad9999
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  • Technical Support

Hello. I have this "Login into game server" when I launch the game through the launcher, and then quickly close the launcher:

video

 

 

Maybe this will help fix the issue:

 

1. Reset routing:

 instructions

1) Press the Windows logo j5jB2Fc.png  key + R.

2) Type cmd and press Enter key.

3) In the console that opens, type Route -f command and press Enter key.

4) Close the console, restart the modem and the computer.

 

2. Download and run "Kerish PC Doctor" https://www.kerish.org/en/index.php, then do the following:

(Correct setup for internet connection)

video

If you want to get the activated version of Kerish PC Doctor to infinity, then do the first point "1" here.

 

 

If you wish, additionally:

 

3* If you want, you can check if there are such issues with the VPN enabled.

4* 

Spoiler

 If you want, you can also update your modem's firmware. This usually fixes bugs, which improves your internet connection.

 

I'll show you an example of updating the firmware of my TP-Link modem:
(all the necessary information is usually written on the back of the modem)

 

 

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