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Technical works / problems


Zeox

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Tomorrow at 09:00 (moscow time) we will start technical works on a server PandaWoW Fun, they will be until 12:00 (moscow time). We will optimize database + delete all characters, which didn't go online more than 6 months.
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After analyzing the current hardware for fun realm, it was decided to move it to a server with a large number of RAM, since the volume of the database even after cleaning was too big, realm Fun will be unavailable likely until the evening, approximately 20:00 MSK Time(GMT +4).
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Tomorrow(30.07.14), starting from 09:00 Moscow time(GMT +4), realm x100 will be unavailable for move to the new hardware.

 

This will solve a many problems, when the server was often unavailable due to the fact that the OS is dropped worldserver process cause low available RAM, also crashes must be less than 2 times, because 50% of them were also due to lack of memory.

 

This realm will be unavailable until approximately 13:00 MSK, but the process can drag on for 2-3 hours, it all depends on how quickly will import the database in any way, tomorrow on the progress of work will inform you.

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  • 1 month later...
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Server is offline because of DDOS attacks on the login server. We've done everything we can, now we just need to wait. Today is Sunday, we can't receive the direct physical access to the server, we hope that the problem will be solved in the nearest time. If not - tomorrow we will take active measures. We apologize, please be patient.
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At the moment all servers work. We apologize, one more time. I can't promise that this situation will not be repeated, because it doesn't depend on us, but we will monitor the situation.

 

P.S. The problem is not solved 100% yet, so you can have some problems with connection.

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  • 2 weeks later...

Login server and accordingly connect to all the realms, was unavailable due to problems in the network segment DC OVH, in which it was located.

 

The problem was observed from 10:00 to 12:30 GMT +4, now all realms available for login.

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  • 5 weeks later...
  • 2 weeks later...

DDoS attack on x10 hardware is still in progress, the server was blocked at the Data Center(DC) level, to preserve the integrity of the hardware.

 

If during the day the problem will not be solved by the DC, it will order a new server with filters for protection, ddos not pass, only slightly increase the ping, but it is not critical (if include it in the short term).

 

Apparently competitors have not yet realized that the DDoS for WoW projects does not make sense, the server can be not work on at least a week, but that the characters do not disappear, and the development will not stop and after that, all players come back.

 

But offline with 1 week we certainly do not planned, access to the realm x10 is guaranteed to be available in the next 24 hours through alternative address with connection filter protection.

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About 15 minutes ago, became unavailable hardware of login server, in this regard, login to realms and in control panel now impossible.

 

Because it is not yet clear reason, the resumption of the terms can not say, but I think for an hour is all clear.

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  • 2 months later...

At the moment, the realm x100 unavailable due to the fact that a few hours ago, for some reason became unavailable server database and synchronization server backups.

Now data center engineers works on that problem, time resumption of work is difficult to call, after 2 hours provide new information.

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