Blizzard gave warnings first and sent emails etc, if they did the offense multiple times they get banned and the ban doubles each time but then after their 4th or 5th offense they get permanently banned? But here? You get instantly banned because people are either childish, do not get offended yet report you for the fun of it or are very sensitive, and do not know what the /ignore function is, because if they report you then they`re still going to see you insulting them because it`ll anger them probably. Also what good is it banning them when they probably have like 5-10 other accounts they`re STILL going to insult that player on because they do not know what /DND or /ignore (player name) is. And yeah you`re right you cant just type w/e you want but majority of the time the guy who reported you instigates the argument and makes you slip up so they can report you because they`re that childish.