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Technical works / problems


Zeox

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Within an hour, all servers will be shut down to start technical works that will take minimum few days. You can read more information in previous messages in this topic ( https://forum.pandawow.ru/showthread.php?t=79845&page=10&p=1443835&viewfull=1#post1443835 )

 

Actual information will be published here. Stay tuned for updates in this topic.

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As of 16:17 (Moscow time).

 

Dumps of databases have been successfully made and transferred to backup servers, now, just in case, full physical copying of all data on the servers is being done to make sure that after resetting the current servers we don’t forget anything on them. Approximately copying will last up to 6 hours, after which the servers will be reset to zero, and the new ones will be installed.

 

I can't say the timing of the servers inclusion yet. Follow the news.

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As of 23:41 (Moscow time).

 

New servers are successfully installed, the operating system is also ready. We began preparing the server Fun / Cross, after which we will install everything needed on x100.

 

Meanwhile all data is being transeferred from backup machine to new servers, the size of backups - PandaWoW x100 - 260 GB, PandaWoW Fun / Cross - 432 GB.

In current moment, PandaWoW x100 has been moved - 128 GB, PandaWoW Fun / Cross - 141 GB.

 

There is a very small chance that server will be available in the late night, if we won't have any problems. In other way the servers should be online tomorrow. Follow the news.

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As of 3:31 (Moscow time).

 

We have almost completed the configuration of new servers; currently, all databases are already functioning on new machines, this stage can be considered as completed.

 

Now we continue over the preparation of the game servers themselves, if everything is good, then within 1-2 hours we will start testing servers with limited access (only GMs / moderators will be able to enter the game), will we check everything. If no problems are found, the servers will become publicly available. Approximate ETA 3-4 hours.

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As of 8:10 (Moscow time).

 

PandaWoW x100 / Cross / Control panel - available and working in normal mode.

PandaWoW Fun - will be available within an hour.

 

In the nearest future, there might be some crashes and various problems, if you suddenly notice something unusual, create a topic on the forum, and we will check. In general, I think that everything should be fine, but just in case, I warn you.

 

More information will publish throughout the day.

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Currently servers are unavailable because of crashes. Something went wrong after the last update made yesterday.

The team is aware of the issues. Please, be patient, we are working to resolve these problems. Crash reasons will be found and fixed.

We can't say any ETA at the moment.

 

Update: crash reason already found and fixed. Server will be updated soon.

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Some issues occurred on x100 realm's hardware due to database and log file size. Currently we are working on to solve issues with guilds and other problems. Realm will be offline until we finish our technical works, we don't have exact information how long will this process take.

 

UPDATE: To restore database information we will use our backup created 3 hours ago, which unfortunately means that last 3 hours of progress will be lost. This won't take much time, but again we don't have exact information how long will this process take.

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  • 3 weeks later...
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Unfortunately, all works can't be done today because of employees of the data center. Probably, the server will not be available until tomorrow morning.

We apologize for any inconvenience.

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