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Technical works / problems


Zeox

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Problems with hardware is resolved, because there were problems with hard drives, they are now checked for integrity and the ability to further use, if all goes well, then after 30-40 minutes x100 will be available again, if not, then next 16 hours he will be not available, because it will need to re-import the database and configure the software.
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  • 3 weeks later...
Time work is likely to be extended, because DC has accumulated a large queue of requests from the night and our request for replacement of the disk is not the first alas, this work will be completed or after one hour, at 11:00 Moscow time, either already at about 15:00.
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  • 5 weeks later...
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At the moment, the realm x100 unavailable due to the fact that a few hours ago, for some reason became unavailable database server.

Now data center engineers works on that problem, time resumption of work is difficult to call, after 2 hours provide new information.

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As it turned out after the reference from the data center staff, the equipment database server x100 reiterated problem 2 month ago, and after the restoration of his work, we decided to replace the hard drive with a new one to avoid such problems and the risk of data loss.

 

The process of future work will be as follows:

 

- Backup the current data with the problematic drive.

- Installing a new hard disk by Data Center staff.

- Adjust the required parameters.

- Import data.

- Start the server.

 

The whole process takes about 3 hours, but it's better to do it now to avoid problems in the future.

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In the data center very long dragged to answer about replacing the hard drive, a few minutes ago said, that needed SSD disk is not available, we made order for it and planned to replacement on Thursday morning.

 

While the server is running on the old hard disk for a couple of days, with him nothing will happen.

 

X100 in the boot process and will be available in the next 10-15 minutes.

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On the database server x100, began the process of replacing the hard drive, as planned a couple of days ago.

 

The process of future work will be as follows:

 

- Backup the current data with the problematic drive.

- Installing a new hard disk by Data Center staff.

- Adjust the required parameters.

- Import data.

- Start the server.

 

The whole process takes about 3 hours, after 2 hours provide new information.

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  • 3 weeks later...
  • 1 month later...

At the moment, there are problems at the login to the server, it is connected with the violation of the route between the filter and the physical servers.

Now we set another addresses and think in an hour, you can connect again.

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  • 2 months later...
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Tomorrow morning will began work on the transfer of project resources to another data center, from Germany to France. This DC has more modern infrastructure, as well as we move to more productive and new hardware, because the present hardware is obsoleted for last years.

Accordingly, the website, forum, control panel and realms will not be available tomorrow, we can not say exactly how long it will last, but it is likely that the offline may take up to a day, because now we have very large data base of realms, and the process of their import will take a long time.

 

The approximate time of the beginning of works in 26.02.16 09:30 GMT +3, we will inform about the progress of their implementation in this topic.

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Web resources successfully migrated to the new host, currently we planned to made their final configuration, some functions of control panel or the website may work not properly.

Forum simultaneously updated to the latest version, if you suddenly notice some functions stopped works, write to the PM.

 

The realms still is in the process of primary data backups.

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At the moment Fun realm still in backup state, is completed by 60%, DB size is 300 GB. And on the x100, because the size of the database to 2 times less, already is in the process of its imports on the new server, process is complete by 70%, so I think in the next few hours x100 will be available, but with the Fun all much longer, at least 2.5 times, and there is a chance that it will be launched tomorrow.
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On the x100 all works is completed, it is available for login. On the Fun began the process of DB import, how much time it will take is difficult to predict, today after 3-4 hours I will informed about progress, but with a probability of 90%, it will be available tomorrow morning. Control panel for the x100 will be available within 30 minutes, but the statistics on the website will not be updated until the Fun is back to online.
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