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Jegerm

Game Masters
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Everything posted by Jegerm

  1. Wrong section. For this issue you need to open a new thread at donate problems and we will provide you logs with all the purchases you did. Closed
  2. Chat should not have background. Declined
  3. Email is changed.
  4. Email is changed.
  5. Information is sent to administrator. Please wait for an answer in this topic. Also, please indicate more IPs in P.M. so I can be sure that you're the real owner of this account.
  6. One screenshot isn't enough evidence. If you face him in future several times but he still fight alone make sure to get proofs for each game so I can be sure that he is wintrading. Declined
  7. Banned.
  8. It's not our business unless player name change or transfer his character in another account in the last month. It's up to owner to sell his character or not and keep in mind that when this happens, the owners of characters with high rating or with unique titles are setting a high price so sometimes it's worth. Once again we will check all arena logs in detail so we can be sure that no one who doesn't deserve it, will receive rewards. Closed
  9. The incredible thing in your case is that you can't comprehend how many players we help daily and also the fact that launcher didn't cause any problems with latency to our players so your issue is unique. It's better for you to stop typing nonsense because you obviously know nothing. About your issue, you can try reinstall our main client (not the new launcher) because it could be possible to have corrupted files in your inventory.
  10. First of all, when you're opening a thread in this section you have to write in english. Also, if the issue still persists you can try to: - Disable WoD models. - Enable option "Always use 32-bit .exe files" - Install these libraries: https://www.microsoft.com/en-US/download/details.aspx?id=53840 (While installation choose x32 or x64 bit files depending on your operation system) If my recommendations didn't solve your issue you can try open a new thread here and we're going to assist you further. Closed
  11. As I understand, this only happens at cross realm so I doubt it's launcher's issue. Did you notice if you're experiencing this problem with all of your character or just with a specific one?
  12. Same thing happens if you return those items or just delete them without redeeming them?
  13. You had to write in donation section within a month after the purchase, as you understand we can't do nothing about it now. About your issue, you can try delete all items from your mailbox, relog and check if you still receive those items. Let me know if it worked.
  14. Banned.
  15. Information is sent to administrator. Please wait for an answer in this topic. Also, please write me in P.M. your new email address and indicate more IPs so I can be sure that you're the real owner of this account.
  16. I need your account name not character's name. In case you don't remember your username I can't proceed and complete your request. I will give you some time to edit your format and add your username otherwise I will decline the request.
  17. Information is sent to administrator. Please wait for an answer in this topic. Also, please write me in P.M. your new email address and indicate more IPs so I can be sure that you're the real owner of this account.
  18. If you haven't logged in for more than 2 years probably your characters are deleted due to inactivity so there is no need to restore your account. If you want to continue playing in our server you can create a new account. Also, I want to ask just in case if you remember any of your account informations? If so please write me a P.M. Closed
  19. So you don't have access at your account anymore or you are able to log-in with your account but your characters are deleted?
  20. Wrong subforum. If you want to change your current email in your account you have to open a new thread at other problems and also you need to follow the format. Closed
  21. Banned, 60d.
  22. Both are already banned.
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