Jegerm

If you haven't logged in for more than 2 years probably your characters are deleted due to inactivity so there is no need to restore your account. If you want to continue playing in our server you can create a new account. Also, I want to ask just in case if you remember any of your account informations? If so please write me a P.M. Closed

So you don't have access at your account anymore or you are able to log-in with your account but your characters are deleted?

Wrong subforum. If you want to change your current email in your account you have to open a new thread at other problems and also you need to follow the format. Closed

Banned, 60d.

Both are already banned.

Well, as I see the achievement has been earned months ago so maybe you were inactive when saddles arrived in your mailbox. Also, keep in mind that if you obtained this achievement with a different character or some of your other characters already received those items it's impossible to have them on this character as well. Closed

Did you buy this character?

They got banned for this violation months ago.

Retard and trash aren't insults anymore. Also, as I already explained you in P.M. we don't accept reports for chat violations anymore in forums. Declined

Declined.

Multiboxing isn't against server rules. Declined

Read the rules for reporting. From now on we don't accept reports for chat violations in forums so if you want to report someone for such thing you need to use the in-game report system. Declined

If your characters aren't in the list it means that all of them got deleted in the last server clean up. In this case, we're unable to restore your characters so if you want to continue playing in our server you have to create new characters. Closed

I don't think that they are wintrading. All of them, have different IPs and they seem to fight in each game. Declined

Declined.

Banned.

In the first weeks, when Zeox implemented the 3s solo queue he setted the ilvl requirement to 530+ if I am not mistaken because we had many complaints that players were in the same team with noobs. Although, the truth was that both teams that there were playing had inexperienced players in their group since the ilvl requirement was the same for everyone so their argument wasn't valid in the first place. At least, this was a fact in most of the games. Weeks later, players continued to complain but this time for a different reason. They stated that no one was queuing for 3s solo since we increased the ilvl requirement and then we were forced to set minimum ilvl requirement back to 520+. Conclusion, community have to decide what they prefer more. They prefer to have decent mates in their team but get queue after 10-15 mins or probably be in a group with inexperienced and low geared players but get queue within few minutes. Both sides have their points but only one can be real.

Check if your character can be restored via CP. All you need to do is to log-in with your game account here, select option "show all services" and then click at "work with character". There you can find the feature which allows you to restore your deleted character. Let me know if your character can be restored or not.

Banned.

Double thread. Already answered in your previous topic. Closed

It's because you learned the mount inside cross realm that's why you lost it. When you're purchasing a new mount no matter if you bought it from website store or in-game you must learn it in open world, relog and then use it. Anyway, I am afraid that you have to buy again your mount because we can't restore it since it got obtained in-game. Closed

Closed.

According to what I see you got muted for spamming aka 3.3 rule but not for 3.4 since this is a completely different rule and it's punishment is standard (720 mins of mute). Sadly, I can't say with certainty if the mute wasn't according to rules because I still didn't see any evidences from our moderator so you can make an appeal here and we will check closely if the punishment was fair or not.

Declined.

No problem, have fun :) Closed