I am just saying, and I'm not supporting either side:
It is not his fault that you're not accessing the forums, you have an account, you made the thread, that's more than enough for you to access the forum, it takes only ~~5 minutes for you to check your thread. But most people are not used to forums.
Also, it is kinda of the server's fault, since the forum doesn't require any information for contact in-game(such as character names and etc), which leads to this problem, because most people are not used to forums, specially on private servers(stated above).
Anyway, it is both of you's fault(server and the player), yet that does not give you the right to use such offensive language
Also Bukarasik is the only person on the staff that seems to be in charge of supporting the players, so I'd say that it is not a good idea to insult him/her(even though, knowing his/her profissionality, she/he wouldn't care).