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Jegerm

Game Masters
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Everything posted by Jegerm

  1. As I understand, this only happens at cross realm so I doubt it's launcher's issue. Did you notice if you're experiencing this problem with all of your character or just with a specific one?
  2. Same thing happens if you return those items or just delete them without redeeming them?
  3. You had to write in donation section within a month after the purchase, as you understand we can't do nothing about it now. About your issue, you can try delete all items from your mailbox, relog and check if you still receive those items. Let me know if it worked.
  4. Information is sent to administrator. Please wait for an answer in this topic. Also, please write me in P.M. your new email address and indicate more IPs so I can be sure that you're the real owner of this account.
  5. I need your account name not character's name. In case you don't remember your username I can't proceed and complete your request. I will give you some time to edit your format and add your username otherwise I will decline the request.
  6. Information is sent to administrator. Please wait for an answer in this topic. Also, please write me in P.M. your new email address and indicate more IPs so I can be sure that you're the real owner of this account.
  7. If you haven't logged in for more than 2 years probably your characters are deleted due to inactivity so there is no need to restore your account. If you want to continue playing in our server you can create a new account. Also, I want to ask just in case if you remember any of your account informations? If so please write me a P.M. Closed
  8. So you don't have access at your account anymore or you are able to log-in with your account but your characters are deleted?
  9. Wrong subforum. If you want to change your current email in your account you have to open a new thread at other problems and also you need to follow the format. Closed
  10. Well, as I see the achievement has been earned months ago so maybe you were inactive when saddles arrived in your mailbox. Also, keep in mind that if you obtained this achievement with a different character or some of your other characters already received those items it's impossible to have them on this character as well. Closed
  11. Did you buy this character?
  12. They got banned for this violation months ago.
  13. Retard and trash aren't insults anymore. Also, as I already explained you in P.M. we don't accept reports for chat violations anymore in forums. Declined
  14. Multiboxing isn't against server rules. Declined
  15. Read the rules for reporting. From now on we don't accept reports for chat violations in forums so if you want to report someone for such thing you need to use the in-game report system. Declined
  16. If your characters aren't in the list it means that all of them got deleted in the last server clean up. In this case, we're unable to restore your characters so if you want to continue playing in our server you have to create new characters. Closed
  17. I don't think that they are wintrading. All of them, have different IPs and they seem to fight in each game. Declined
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