It's not that we can't do nothing about it but our policy is different. Simply we don't refund bonuses in this case but you can open a new thread at donate problems and ask administration to provide your account logs to see every action done in your account and how your bonuses spend and yes I already read that no one else knew your account informations but still we can't help.
Also, I answered here http://forum.pandawow.ru/showthread.php?t=205992&p=1234312#post1234312
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