We do not accept reports for chat violations. If someone is offending you, you can always right click on violator's nickname and report him for the appropriate reason. Keep in mind, that "dog" "cry" "noob" or "/spit" does not count as insults. Moreover, if you feel offended from players you can always use /ignore #playername feature.
On the other hand, I am really curious how are you so confident that this player did not receive a punishment? Maybe, you have access in our logs and you figured out all by yourself. The player at this time I am writting this message is currently muted for 240 minutes and this is not his first mute for today so you just made another false assumption and spread lies about administration and the efficient of our "report player system".
Keep in mind that if a player insult you, you do not have any right to insult him back. If you want to be straight, you have to ignore him and report him to us so we can deal with it, so your punishment for insulting his relatives was justified. Also, permanent forum ban for insulting administration, violating paragraph 1.2 of forum rules and spreading lies without having any kind of evidences for your sayings.
Declined